Information We Collect
When you contact SBS through this website, we may collect your name, email address, phone number, practice name, service interest, location, preferred contact method, timeline, and the message you choose to submit.
The website contact form asks visitors not to submit protected health information. Please do not include patient names, dates of birth, medical record numbers, insurance IDs, claim numbers, clinical details, or other protected health information in public website forms.
How We Use Information
SBS uses submitted information to respond to consultation requests, route inquiries to the right team member, understand service fit, improve website performance, and maintain basic records of website inquiries.
We do not sell website inquiry information. We do not use public form submissions to make clinical, billing, coding, coverage, payer, or patient financial decisions.
Website Analytics And Tracking
The site may collect limited event information such as page visits, call-clicks, email-clicks, service-page interest, and form submission status. Analytics events should not include patient information or protected health information.
If analytics or advertising tools are added later, SBS should configure them to avoid collecting protected health information and to respect applicable privacy obligations.
Healthcare Privacy Expectations
SBS works in healthcare billing, revenue cycle, credentialing, practice management, consulting, and compliance workflows. Any exchange of protected health information should occur only through approved secure channels, business agreements, and operational safeguards, not through public website forms.
Security
SBS uses reasonable safeguards intended to protect website inquiries and reduce unauthorized access. No website or email transmission is guaranteed to be fully secure, so sensitive records should only be shared through an approved secure process.
Contact
Questions about this policy can be sent to info@specializedbillingservice.net or discussed by calling (904) 887-1807.
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